These Terms of Service (hereinafter "ToS") govern the use of the HelloWeSign platform (hereinafter "the Platform"), published by [COMPANY NAME TO BE COMPLETED].
Using the Platform implies full and complete acceptance of these ToS. If you do not accept these terms, please do not use the Platform.
HelloWeSign is a SaaS (Software as a Service) platform for Simple Electronic Signatures (SES) compliant with the eIDAS regulation, including:
The Platform is open to any professional wishing to use our electronic signature services.
Registration requires creating an account with a valid email address. A credit system governs the use of signature features.
To access the Platform, the user must create an account by providing accurate and up-to-date information. The user agrees to maintain the confidentiality of their login credentials.
Each user has a number of credits according to their plan. One credit corresponds to one signature request. Credits are renewed monthly according to the subscribed plan.
HelloWeSign reserves the right to suspend or terminate an account in case of non-compliance with these ToS or fraudulent use of the Platform.
HelloWeSign is committed to protecting personal data in compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws.
Uploaded documents are stored securely and can be deleted at any time by the user.
For more information, please see our Privacy Policy.
Electronic signatures created via HelloWeSign are Simple Electronic Signatures (SES) compliant with the eIDAS regulation (EU Regulation No. 910/2014).
In accordance with Article 1366 of the French Civil Code, electronic writing has the same evidentiary value as writing on paper, provided that the person from whom it originates can be duly identified and that it is established and stored under conditions that guarantee its integrity.
HelloWeSign automatically generates a proof document for each completed signature, ensuring the traceability and integrity of the signing process.
The Platform and all its content (texts, images, logos, source code, etc.) are the exclusive property of HelloWeSign and are protected by intellectual property laws.
Any unauthorized reproduction, representation, modification or exploitation of all or part of the Platform is prohibited and would constitute an infringement under intellectual property law.
The user agrees to:
HelloWeSign makes every effort to ensure the availability and security of the Platform. However, HelloWeSign cannot guarantee continuous and uninterrupted availability.
HelloWeSign shall not be held liable for direct or indirect damages resulting from the use or inability to use the Platform, except in cases of gross negligence or intentional misconduct.
HelloWeSign reserves the right to modify these ToS at any time. Users will be informed of any significant modification. Continued use of the Platform after modification constitutes acceptance of the new ToS.
These ToS are governed by French law.
In the event of a dispute, the parties will endeavor to find an amicable solution. Failing that, any dispute relating to the interpretation or execution of these ToS will be brought before the competent courts.
For any questions regarding these ToS, you can contact us at: contact@hellowesign.com
Last updated: May 2025